Returns & Exchanges

At Jeff Hamilton, we take pride in our handcrafted luxury outerwear and want you to be completely satisfied with your purchase. If your iconic jacket isn't the perfect fit, we offer a 14-day return window for items in original, unworn condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to begin the authorization process.

• 2.
  Prepare the Package

  Carefully place the item in its original packaging, including all authentic tags, dust bags, and promotional materials to ensure full refund eligibility.

• 3.
  Ship Your Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our artisans inspect the garment for quality assurance, your refund or exchange will be processed within 5-7 business days.